This blog is a zero drama zone.

Articles in Uncategorized

When to say no to a customer

As a business owner, sooner or later, you are going to interact with someone who should not become your customer—no matter how nice they are, no matter how much they’d like to hire you, and no matter how much...
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Business bestie… or total bummer?

Has this ever happened to you? You meet someone online—a fellow business owner, blogger, or freelancer. You start chatting. You become friends. You take things offline and start to hang out in “real life.” You meet up for coffee...
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Being “authentic”

Earlier this year, I surveyed my clients, students, and newsletter subscribers. I was curious to know, “Are you digging my newsletter? What would you like to see more of? Less of? What about other newsletters that you subscribe to?...
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On following advice

A well-intentioned mentor once told me, “Your content is too light and frivolous. You sound like a teenager. Nobody in the business community will take you seriously. Tone things down.” At first, I wondered, “Maybe she’s right about that…”...
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The sky isn’t falling.

Truth time… Recently a friend of mine asked how things are going with my screenwriting, and I updated her on all the cool things that are popping. She started squirming and hopping around with excitement. “Yay, Melissa, Omg, finally,...
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Get Off the Train

Business communities can sometimes be small and incestuous. Competitors watch one another closely. Everybody knows everybody and reads everybody’s newsletter and blog. When one industry leader has a profitable idea that catches fire, suddenly, everybody wants to get on...
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